Privacy Policy

StarkPros ("we," "us," or "our") operates the starkpros.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. StarkPros is based in Stark County, Ohio.

Information We Collect

We may collect the following types of information:

• Account Information: When you create an account or list a business, we collect your name, email address, phone number, and business details.
• Quote Requests: When you submit a quote or service request, we collect the details you provide including your name, contact information, and project description.
• Usage Data: We automatically collect information about how you interact with our site, including pages visited, time spent, and referring URLs.
• Device Information: Browser type, operating system, IP address, and device identifiers.

How We Use Your Information

• To operate, maintain, and improve our directory and services.
• To connect homeowners and customers with local service professionals in Stark County.
• To process quote requests and facilitate communication between users and listed businesses.
• To send transactional emails such as account confirmations, quote notifications, and service updates.
• To detect, prevent, and address fraud, abuse, or technical issues.
• To comply with legal obligations and enforce our Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand usage patterns. These include:

• Essential Cookies: Required for site functionality, authentication, and security.
• Analytics Cookies: Help us understand how visitors use our site so we can improve it.
• Preference Cookies: Remember your settings and choices.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

We may share information with trusted third-party services that help us operate our platform:

• Hosting and Infrastructure: Cloud hosting providers that store and serve our website.
• Analytics: Services that help us understand site usage and performance.
• Email: Transactional email providers for account and notification emails.
• Security: Anti-spam and bot protection services.

We do not sell your personal information to third parties. We do not share your information with third parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes. Anonymous, aggregated data may be retained indefinitely for analytics.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of non-essential communications at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: